Terms and Conditions

IMPORTANT: PLEASE READ CAREFULLY.

Last Modified: May 14, 2020

American Traffic Solutions Consolidated, L.L.C. d/b/a Verra Mobility Solutions (“Verra Mobility”, “we,” “our” or “us”) operates PlatePass.com (the “Website”) and related application and software (“Software,” and together with the Website, the “Services”).

Please read these Terms of Use (“Agreement”) carefully before you use the Services. When you use the Services or click the accept button with regard to this Agreement (where available), you accept and agree to be bound and follow by this Agreement and our Privacy Policy, which is part of this Agreement. If you do not want to agree to this Agreement, you can’t use the Services.

This Agreement is between Verra Mobility and you. No third party application provider, such as Apple, is a party to this Agreement and such third party application providers are not responsible for the Software.

The Services are offered and available to users who are 18 years of age or older. If you are not 18 years old or older, please do not use the Services.

1. Access and License. We are allowed to remove or change the Services as we want without telling you. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period. From time to time, we may restrict access to the Services. Subject to your full compliance with all of the terms of this Agreement, you are granted a limited, non-exclusive, non-transferable, personal, non-sublicensable license to use the Software through the Website or on any mobile device that you own or control solely for non-commercial purposes. You agree to prevent unauthorized users from accessing and using the Services.

2. Restrictions. You shall not, and shall not attempt to or permit any third party to: (i) copy the Services other than as necessary to download the Software on a mobile device for use in compliance with this Agreement; (ii) sublicense, distribute, modify, adapt, translate, reverse engineer, decompile, disassemble, or prepare derivative works based upon the Services or attempt to derive source code from the Services (except to the extent any of the foregoing restrictions are prohibited by applicable law); (iii) attempt to circumvent any protection mechanisms in the Services; (iv) allow others to use, copy or access the Services; (v) make the Services available over a network where they could be used by multiple devices at the same time; (vi) remove or alter any copyright or other proprietary rights notices included in or affixed to the Services; (vii) sell, license, disclose, distribute or grant a security interest in the Services or any portion thereof, or (viii) create any product designed or intended for use with the Services. Verra Mobility is not obligated to provide any updates, revisions, new versions, bug fixes, maintenance, or support for the Services. You acknowledge that third party application providers have no obligation whatsoever to furnish any maintenance and support services with respect to the Software. You may use the Services only for lawful purposes and in accordance with this Agreement. You aren't allowed to:

• Use the Services in any way that violates any applicable federal, state, local or international law, regulation or ordinance (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
• Use the Services for the purpose of exploiting, harming or attempting to exploit or harm anyone in any way.
• Use the Services to send, knowingly receive, upload, download, use or re-use any material which does not comply with this Agreement.
• Use the Services to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter" or "spam" or any other similar solicitation.
• Impersonate or attempt to impersonate Verra Mobility, an Verra Mobility employee, another user or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
• Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services, including their ability to engage in real time activities through the Services.
• Use any robot, spider or other automatic or manual device, process or means to access the Services for any purpose, including monitoring, copying or scraping any of the material or information on the Services.
• Use any device, software or routine that interferes with the proper working of the Services.
• Introduce any viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, or any server, computer or database connected to the Services.
• Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.

3. Accounts; Account Security; Representations and Warranties. To use the Services, we may ask you to provide some information about yourself. Keep in mind that you can’t use the Services unless all the information you provide is correct, current and complete. Also, any information that you provide us or that we discover based upon your use of the Services is governed by our Privacy Policy, and you allow us to use that information consistent with our Privacy Policy. So make sure you read the Privacy Policy to find out what information we collect from you and how we use it.

We have the right to disable any user name, account, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason.

You agree to, and represent and warrant, the following:

• you have the authority to bind yourself to this Agreement,
• you are at least 18 years of age,
• you will only provide complete and accurate information to create your account and you will keep your account information up-to-date,
• to choose a user name and password for your account. You understand that it is your responsibility to choose a user name and password and to maintain the confidentiality of these. If you share your login information with anyone it may jeopardize the security of your account. You agree to notify Verra Mobility if you become aware that your information or account has been used without your consent. To do so, please contact us at [email protected].
• that you may not use and we may not be able to grant you a user name that belongs to or is already being used by someone else or that is offensive in our sole discretion,
• not to impersonate any other person, thing or entity through your user name,
• not to access anyone else's account without that person's permission,
• that Verra Mobility may temporarily or permanently discontinue providing the Services at any time and that as a result you may be prevented from accessing the Services, and your account,
• to be solely responsible for all activities that occur under your account,
• that you are solely responsible for backing up your account and all information stored through the Services,
• that any hardware and software required to use the Services are your responsibility,
• you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and
• you are not listed on any U.S. Government list of prohibited or restricted parties.

You also agree that by using the Services, you are electronically signing this Agreement and that such signature has the same effect as a standard ink or paper signature. You acknowledge and agree that you: (i) are able to print a complete and legible copy of this Agreement and save the same in a complete and legible form, (ii) are capable of opening, reading, printing, downloading and/or saving all sections of the Agreement, and (iii) had reasonable opportunity to review each section of the Agreement, read the Agreement and agree to it.

4. Term and Termination. This Agreement begins when you use or download the Services and continues until this Agreement is terminated. This Agreement and your license may be immediately suspended or terminated by you or Verra Mobility at any time and for any reason, including for any attempted violation, or violation of the terms of this Agreement by you or if Verra Mobility suspends or discontinues offering the Services. Upon suspension or termination for any reason, you shall immediately cease all use of the Services in any form and destroy all copies of the Software. All provisions of this Agreement that by their sense, meaning and context are intended to survive the termination of this Agreement shall survive such termination.

5. Ownership. As between you and Verra Mobility, Verra Mobility owns all right, title and interest in the Services, and all content and trademarks included with the Services. Other than the limited license set forth in this Agreement, no interest in or rights or licenses to the Services are granted to you, and no interest in or rights or licenses to the Services will inure in or accrue to you, whether by implication, estoppel or otherwise. All rights of any kind in the Services that are not expressly granted in this Agreement are entirely and exclusively reserved to and by Verra Mobility, its licensors, and their successors and assigns.

6. No Warranties. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERRA MOBILITY AND ITS LICENSORS HEREBY DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OR ACCURACY. YOU ACCEPT THE SERVICES “AS IS” AND “AS AVAILABLE.” VERRA MOBILITY AND ITS LICENSORS DO NOT WARRANT THAT THE SERVICES, OR YOUR ACCESS OR USE OF THE SERVICES, COMPLIES WITH ANY LAW AND YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO ENSURE THAT YOUR ACCESS AND USE OF THE SERVICES COMPLIES WITH ALL LAWS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERRA MOBILITY AND ITS LICENSORS DO NOT WARRANT THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES WILL BE ACCESSIBLE ON A PERMANENT BASIS OR WITHOUT INTERRUPTION.

In the event of any failure of the Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Software to you; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be your sole responsibility.

7. No Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER VERRA MOBILITY NOR ANY OF ITS AFFILIATES OR LICENSORS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES ARISING OUT OF THIS AGREEMENT OR THE USE OF THE SERVICES REGARDLESS OF THE THEORY OF LIABILITY OR DAMAGES (CONTRACT, TORT OR OTHERWISE) AND EVEN IF VERRA MOBILITY HAS BEEN ADVISED OF SUCH LIABILITY OR DAMAGES.

8. Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VERRA MOBILITY OR ITS LICENSORS BE LIABLE FOR ANY LIABILITY OR DAMAGES IN EXCESS OF $50.00, WHETHER SUCH AMOUNT IS OWED TO YOU OR ANY OTHER PARTY AND REGARDLESS OF THE THEORY OF LIABILITY OR DAMAGES (CONTRACT, TORT OR OTHERWISE) EVEN IF VERRA MOBILITY OR A LICENSOR HAS BEEN ADVISED OF SUCH LIABILITY OR DAMAGES.

9. Product Claims. You acknowledge that Verra Mobility, not any third party application provider, is responsible for addressing any of your claims or any third party relating to the Services or your possession and/or use of the Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Software fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; and (iv) infringement of a third party’s intellectual property. You also acknowledge that all claims under the foregoing sentence are subject to all other terms and conditions in this Agreement.

10. Injunctive Relief. In addition to any other rights Verra Mobility may have at law or equity, it will be entitled to injunctive relief to prevent breaches of this Agreement and to enforce specifically the terms and provisions of this Agreement.

11. No Class Actions. YOU MAY ONLY RESOLVE DISPUTES WITH VERRA MOBILITY ON AN INDIVIDUAL BASIS, AND MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, AND PRIVATE ATTORNEY GENERAL ACTIONS ARE NOT ALLOWED.

12. Waiver of Jury Trial. EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL ACTION, PROCEEDING, CAUSE OF ACTION OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OF USE, OR THE SUBJECT MATTER OF THIS AGREEMENT.

13. Apple is a Third Party Beneficiary. You acknowledge and agree that Apple is a third-party beneficiary of this Agreement and may therefore enforce the terms of this Agreement against you.

14. Important Note to New Jersey Consumers. There are some special rules for residents of New Jersey. If you are a consumer residing in New Jersey, the following provisions of this Agreement do not apply to you (and do not limit any rights that you may have) to the extent that they are unenforceable under New Jersey law: (a) in the Section titled No Indirect Damages, specifically the disclaimer of liability for any indirect, incidental, consequential, special, exemplary or punitive damages of any kind (for example, to the extent unenforceable under the New Jersey Punitive Damages Act, New Jersey Products Liability Act, New Jersey Uniform Commercial Code and New Jersey Consumer Fraud Act; (b) in the Section titled Limitations of Liability, specifically the application of the limitations of liability to the recovery of damages that arise under contract and tort, including negligence, strict liability or any other theory (for example, to the extent such damages are recoverable by a consumer under New Jersey law, including the New Jersey Products Liability Act; and (c) in the Section titled General, specifically the Arizona governing law provision (for example, to the extent that your rights as a consumer residing in New Jersey are required to be governed by New Jersey law).

15. General. This Agreement is governed by the laws of the State of Arizona without regard to its conflict of law rules. The parties irrevocably submit to the exclusive jurisdiction of any court in Maricopa County, Arizona for any action, suit or proceeding brought in connection with this Agreement and waive, to the fullest extent possible, the defense of forum non conveniens and personal jurisdiction. This Agreement is the entire agreement between Verra Mobility and you with regard to the use of the Services. You may not assign this license without the consent of Verra Mobility and any purported assignment in violation of this sentence is null and void. Verra Mobility may modify this Agreement by posting the new version of this Agreement to the applicable App Store or on the Website. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions of this Agreement will remain in full force. Verra Mobility will not be liable for any failure to perform its obligations under this Agreement because of circumstances beyond the control of Verra Mobility, which circumstances will include (without limitation) natural disaster, terrorism, labor disputes, war, declarations of governments, transportation delays, failure of a computer or network, telecommunications failure, data processing software failure, and misuse of the Services by you.

16. Contact Information. You may direct any questions, complaints or claims to Verra Mobility at 1150 N. Alma School Road, Mesa, Arizona 85201, ATTN Privacy Team; [email protected]; or (480) 443-7000.

Privacy Policy

VERRA MOBILITY PRIVACY NOTICE

Verra Mobility Limited (referred to as “Verra Mobility”, "we", "us", and/or "our") takes its data protection and privacy responsibilities seriously. This notice explains how we collect and use personal information during our business activities in our capacity of data controller for the purposes of applicable data protection legislation.

We have separate privacy notices for our products and services

The Verra Mobility entity responsible for your personal information will be the Verra Mobility company that originally collects information from or about you. This may also be explained in separate notices made available when your personal information is first collected by that Verra Mobility entity, for example where you or the business you work for engages us to provide a service.

You’ll find more privacy notices when you use our other websites. This Notice supplements – but doesn’t override – them.

You can find out more about Verra Mobility by contacting us using the information in the “Contact Us” section below.

When we collect information

We collect information about you if: (i) you use our website; (ii) use our services; (iii) or contact us by post, telephone or email.

We also process personal information on behalf of our customers when we provide our services to them. When we do this, we act as a "processor" under relevant data protection laws, whilst our customer (or potentially a third party) will be the relevant "controller". If you have concerns or questions about our processing of your personal information in the context of Verra Mobility's services, you should contact us using the information in the “Contact Us” section below. Please note that if you contact us directly, we may need to disclose your request to the relevant customer.

The types of personal information we collect

Depending on the purpose for which we use your data, we may collect and use certain personal information that is disclosed to us including:

• You name and contact details;
  
• your marketing preferences;
  
• any other personal information you provide in correspondence with us, for example where this is relevant to a complaint or query.

Through your use of our websites, we will also collect information - such as IP address and browser generated information (browser type, operating system), as well as information about your browsing session. We do not use this information to identify you as an individual, but to tailor or enhance your browsing experience, or in aggregate with data of other users for statistical purposes.

How we use your information and what is the legal basis for our use of your information

Your personal information will be used for the purposes listed in the table below. We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this. We have also described the legal bases which we rely in the table. The legal basis we rely upon will impact which rights you have in relation to your personal information (see section below for more details):

How we use your information	What is the legal basis for our use of your information
To deliver our services.	Where there is a contract in place between you and us, this processing is necessary to perform the contract between you and us. Where there is no contract in place, or where there is a contract, but this is between us and your employer (for example), this processing is necessary for our legitimate interests. We consider that we have a legitimate interest in providing our customers with products and services which they have requested, as this is central to our business.
To conduct business with you.	Where there is a contract in place between you and us, this processing is necessary to perform the contract between you and us. Where there is no contract in place, or where there is a contract, but this is between us and your employer (for example), this processing is necessary for our legitimate interests. We consider that we have a legitimate interest in conducting business with our customers, as this is central to our business, helping us to preserve our business operations and grow our business
To correspond with you in relation to our services.	Where there is a contract in place between you and us, this processing is necessary to perform the contract between you and us. Where there is no contract in place, or where there is a contract, but this is between us and your employer (for example), this processing is necessary for our legitimate interests. We consider that we have a legitimate interest in conducting business with our customers, as this is central to our business, helping us to preserve our business operations and grow our business
To provide Customer Services, including responding to any queries we have received from you.	This processing is necessary for our legitimate interests. We consider that we have a legitimate interest in ensuring that all our customers receive the best possible experience, helping us to preserve our business operations and grow our business. Understanding our customers' needs is a vital part of ensuring a great customer experience.
To monitor your use of our websites to make improvements to the site and the user experience.	This processing is necessary for our legitimate interests. We consider that we have a legitimate interest in ensuring that we are continually improving our services to preserve our business operations and grow our business and ensuring that you are provided with information of relevance to you. However, where this activity is carried out using cookies which are not strictly necessary (see our cookie policy for further information) we will, where required by law, obtain your consent to such processing. Where such consent has been obtained, we will rely on this as our basis for processing.
To market to you about our products and services, and otherwise to identify goods and services which we believe may be of interest to you.	This processing is necessary for our legitimate interests. We consider that we have a legitimate interest in ensuring that our customers are kept up to date with information about our products and services, as this helps us to preserve our business operations and grow our business. However, where we are required by law to obtain your consent before sending you such information, we will rely upon such consent as our basis for processing. In any case, if you tell us that you do not wish to receive such communications from us, we will respect your wishes.
To monitor, maintain and improve our IT environment, including security of our systems, and the applications that our customers use and that we use to manage our services.	This processing is necessary for our legitimate interests. We consider that we have a legitimate interest in ensuring that we are continually improving our services to preserve our business operations and grow our business and ensuring that you are provided with information of relevance to you.
For our employee training purposes.	This processing is necessary for our legitimate interests. We consider that we have a legitimate interest in ensuring that we are continually improving our services to preserve our business operations and grow our business and ensuring that you are provided with information of relevance to you.
To enable us to comply with any legal or regulatory requirements.	Our use of your personal information is necessary to comply with a relevant legal or regulatory obligation that we have.

Who we share your information with and transferring information globally

We share your information with (i) third parties who help manage our business and deliver services, including IT service providers who help manage our IT and back office systems; (ii) with other members of the Verra Mobility Group; (iii) with our regulators and law enforcement organizations; and (iv) If, in the future, we sell or transfer some or all of our business or assets to a third party, we may disclose information to a potential or actual third party purchaser of our business or assets.

Accordingly, your personal information may be transferred and stored in countries that are subject to different standards of data protection. We will take appropriate steps ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests.

Storing your personal information

We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this notice. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.

Your rights

You have certain rights in relation to our use of your personal information, including the right to request access to, rectify or remove personal information we process; restrict or object to the processing of your personal information, transfer your personal information; and withdraw your consent to the processing of your personal information (where processing is based upon your consent). If you have any questions or comments about how we handle your personal information or wish to exercise any of the rights described above, please communicate via the “Contact Us” section below.

You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.

System Security Requirements

Use of Verra Mobility systems is subject to VM Consolidated operating rules and security controls, including data security, user ids and password requirements. VM Consolidated will report to customers, as soon as possible any data security breach involving personal information of the customer and will cooperate with the customer in taking actions to limit the effect of, and investigating the scope of, any security breach. Encryption and strong access control mechanisms are used to protect customer data both at rest and in transit in line with our policies and standards. The system requirements necessary for VM Consolidated to achieve its principal commitments and operational objectives include the following: Management demonstrates a commitment to integrity and ethical values. Management also establishes, with board oversight, structures, reporting lines, and appropriate authorities and responsibilities in the pursuit of objectives. Logical access to programs, data, and computer resources relevant to Verra Mobility systems is restricted to authorized and appropriate users and such users are restricted to performing authorized and appropriate actions. Changes to application programs and related data management system are authorized, tested, documented, approved, and implemented to result in the complete and timely processing of transactions relevant to Verra Mobility systems. Network infrastructure is configured as authorized to (1) support the effective functioning of application controls to result in complete and timely processing of Verra Mobility systems ; (2) protect data relevant to Verra Mobility systems from unauthorized changes; and (3) support Verra Mobility systems. Application and system monitoring relevant to Verra Mobility systems are authorized and executed in a complete and timely manner and deviations, problems, and errors that may affect Verra Mobility systems are identified, tracked, recorded, and resolved in a complete and timely manner. Security incidents that are identified are documented, investigated and resolved, and users are notified as necessary.

CONTACT US:

The primary point of contact for all issues arising from this privacy notice is:

Email: [email protected]

Phone: 1-480-596-4566

Postal Address:

Verra Mobility
Privacy Department
1150 Alma School Road
Mesa, AZ 85201